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With both NTEX Limited and NTEX AB now AEO-C accredited, we&#8217;re further strengthening our customs capabilities and providing our customers with even greater confidence across the supply chain. This shared commitment to compliance, security and operational excellence helps ensure a seamless and reliable service for international trade.
What does this mean for our customers?
✅ Greater confidence in the security and resilience of your supply chain
✅ More efficient customs procedures and a reduced risk of delays
✅ Robust, internationally recognised processes that support smoother cross-border trade
✅ The reassurance of working with an AEO-C accredited logistics partner across key parts of the NTEX network
✅ A business that&#8217;s well positioned to navigate an ever-changing global trade environment
At NTEX, we&#8217;re continually investing in our people, processes and systems to ensure we provide the highest level of service possible, and achieving AEO-C accreditation is another step forward in that journey.

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Annual & Sustainability Report

For the first time, we have combined our financial statements and 
sustainability report into a single report. The purpose is to provide a clear 
and comprehensive view of our operations, our priorities and how we create 
long-term value.
Please download a copy from our Company Documents page &#8211; <a href="https://ntex.co.uk/companydocuments/">Company Documents</a>

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An air handling unit arrives at the construction site at exactly the right time. The crane is ready, the installers are waiting, and the project can continue according to plan. 
It may look simple – but behind deliveries like these lies extensive logistics planning.
For Systemair, which develops, manufactures and supplies energy-efficient ventilation solutions for commercial buildings, industry and public environments, precise deliveries are a crucial part of the customer experience. Many of its products are manufactured in the Baltics and delivered directly to construction sites across Sweden – often to projects with demanding logistical challenges, limited accessibility and tight delivery windows.
Making this work in practice requires more than transport capacity alone. This is where the partnership with NTEX plays a key role.
A Logistics Setup Built Around Precision 
– “Our customer relationships are influenced by the delivery experience, which is why it is important that we feel we can trust our transport partner,” says Ann-Britt Pettersson, Delivery Coordinator at Systemair.
For these types of deliveries, logistics is about much more than moving goods from A to B. Every shipment must be adapted to project developments, site accessibility and the customer’s need for updated information throughout the process.
This places high demands on coordination between factories, transport operations, customer support teams and construction sites – across several countries at the same time.
At Systemair, there is close communication between customer support in Sweden, the factories in the Baltics and NTEX teams both locally and in Sweden. This creates short decision-making paths and enables rapid action when plans change.
– “Having a contact person in the Baltics and another in Sweden, both in direct contact with our factory and our customer support team in Sweden, helps ensure that customers receive accurate information about their shipment,” explains Ann-Britt.
Construction Sites Rarely Follow the Plan 
One of the biggest challenges in construction logistics is that reality often changes quickly.
Crane bookings are rescheduled. Site accessibility changes. Projects are delayed. Delivery windows suddenly become narrower than planned. At the same time, installers and project managers are waiting on site and depend on equipment arriving exactly when needed.
– “Customers need precise delivery information to ensure that the right personnel and equipment are available at the construction site,” explains Systemair.
This is exactly where flexibility and communication become essential.
Recently, a customer had booked a crane for a specific day and could only receive the delivery within a very limited early-morning time slot.
– “You took over the communication directly with the receiver and solved the issue by arriving within the available delivery slot,” says Ann-Britt.
For the customer, situations like this can mean the difference between a successful project and costly delays.
Collaboration Across Borders 
Behind the solution is also a close collaboration between NTEX offices in the Baltics and Sweden.
&#8211; “Logistics is not just about transporting goods – it’s about improving efficiency and creating value across multiple stages,”,says Edgars Ponemeckis, Traffic Manager at NTEX Baltics.
When shipments move from factories in the Baltics to construction sites across Sweden, continuous coordination is required between transport planning, terminals, customer service teams and on-site receivers.
At the same time, the solutions must remain flexible enough to handle large air handling units, special deliveries and challenging unloading conditions in densely populated urban environments.
Personal Contact Makes the Difference 
When Systemair describes what works best in the partnership, the answer comes quickly:
– “The personal contact and the trust.”
For both companies, the partnership is about more than transportation. It is about understanding the project, being available when challenges arise and working together to find solutions.
– “Great personal contact, always willing to help, and when challenges arise, you take responsibility and deliver a solution,” summarize Ann-Britt Pettersson and Rose-Marie Näslund at Systemair.
When everything works, few people think about the logistics behind it. But for both Systemair and NTEX, it is precisely this collaboration that keeps projects moving forward – even when reality changes along the way.

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NTEX continues its growth in the Nordic region and has now established an office in Finland. With this expansion, we will strengthen our presence in the region 

NTEX establishes presence in Finland

NTEX Finland Oy is in the rapidly growing business area of Aviapolis in Vantaa, a strategic location close to Helsinki-Vantaa Airport and Vuosaari Harbor – the main logistics hubs in Finland. With a strong infrastructure and proximity to customers, this provides NTEX with optimal growth opportunities in the Finnish market, while also enhancing our ability to offer efficient transport solutions for Nordic and European customers with connections to and from Finland.
Even before establishing our presence, NTEX had significant transport flows to and from Finland. It has been strategically important for NTEX to establish a presence in Finland to be closer to our customers. Now that we have a local presence, we can further develop our services and offer even more tailored solutions to existing and new Finnish customers.
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Experienced team with extensive industry background
Managing Director of NTEX Finland, Kimmo Salmi, has over 30 years of experience in the logistics industry and a solid background in international transport. Together with Markku Hirvonen, who has over 20 years of experience in forwarding and traffic management, they form the foundation of our Finnish team. They have previously worked closely with NTEX through Scanroad Finland, ensuring a seamless transition to our new organization.
Kimmo Salmi sees great opportunities for NTEX in Finland:
&#8220;By establishing a local presence, we can better respond to market needs and offer flexible and efficient transport solutions to Finnish customers. We are already well established in the market, and with a dedicated and competent team, we look forward to developing NTEX Finland further.&#8221;
 
Building a strong team and long-term vision
The long-term goal is to build a strong team in Finland and strengthen cooperation with NTEX offices in other countries. The aim is to make NTEX Finland a preferred logistics partner with high customer satisfaction and strong industry relationships.
We look forward to growing our presence in Finland and warmly welcome Kimmo, Markku, and future team members to NTEX!

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ICS2

From March 1, 2025, NTEX will implement new charges in line with regulatory requirements for both ICS2 declarations for imports to the EU and Safety & Security 

Important Customer Information: ICS2 and Safety & Security D

ICS2 Charge (EU Imports) 
For all shipments where NTEX provides both the Export and ICS2 declaration, the charge will be £35. 
For customers using another agent for the Export declaration, the charge for the ICS2 declaration alone will be £20.
Safety &amp; Security Declaration Charge (UK Imports) 
This charge will be merged with the Border Control Post Fee, and the total costs will be:
🔹 Full Trailer Shipments: £19.32 / SEK 267 
🔹 Part Load &amp; Groupage Shipments: £8.48 / SEK 117
These charges cover compliance with the new reporting requirements and ensure seamless cargo movement.
If you have any questions, please contact your NTEX representative.
 You may also find more information here: 
<a href="https://taxation-customs.ec.europa.eu/customs-4/customs-security/ics2_en">ICS2 &#8211; European Commission</a>
<a href="https://www.gov.uk/guidance/safety-and-security-declarations/what-are-safety-and-security-declarations-and-why-do-we-have-them">Safety and security declarations &#8211; What are safety and security declarations and why do we have them? &#8211; Guidance &#8211; GOV.UK</a>

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NTEX UK is a medium-sized transport and forwarding agent dedicated to making your transports safer, more secure and more convenient.

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Thomas Ström, founder of NTEX, has worked in the transport industry for over forty years. On his blog, he shares his thoughts on shipping, current events and much more.

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Updates

NTEX Limited has officially achieved AEO-C (Authorised Economic Operator – Customs) accreditation.

NTEX Annual & Sustainability Report 2025 is now published.

When Logistics Becomes Part of the Project – the Partnership Between Systemair and NTEX

NTEX establishes presence in Finland

Important Customer Information: ICS2 and Safety & Security Declaration Charges

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