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ICS2

From March 1, 2025, NTEX will implement new charges in line with regulatory requirements for both ICS2 declarations for imports to the EU and Safety & Security 

Important Customer Information: ICS2 and Safety & Security D

ICS2 Charge (EU Imports) 
For all shipments where NTEX provides both the Export and ICS2 declaration, the charge will be £35. 
For customers using another agent for the Export declaration, the charge for the ICS2 declaration alone will be £20.
Safety &amp; Security Declaration Charge (UK Imports) 
This charge will be merged with the Border Control Post Fee, and the total costs will be:
🔹 Full Trailer Shipments: £19.32 / SEK 267 
🔹 Part Load &amp; Groupage Shipments: £8.48 / SEK 117
These charges cover compliance with the new reporting requirements and ensure seamless cargo movement.
If you have any questions, please contact your NTEX representative.
 You may also find more information here: 
<a href="https://taxation-customs.ec.europa.eu/customs-4/customs-security/ics2_en">ICS2 &#8211; European Commission</a>
<a href="https://www.gov.uk/guidance/safety-and-security-declarations/what-are-safety-and-security-declarations-and-why-do-we-have-them">Safety and security declarations &#8211; What are safety and security declarations and why do we have them? &#8211; Guidance &#8211; GOV.UK</a>

NTEX Expands with New Office Opening in Newcastle

Originally from Nottingham, Sam has spent much of his career within logistics, working his way from operations to senior sales roles. Now based in the North East, he’s excited to use his knowledge to strengthen the logistics landscape in the region and to enhance the customer experience with better proximity to customers throughout the area.
When NTEX approached him with the opportunity to open a branch in the area, Sam saw it as an ideal fit, especially given the company’s strong connection to the Immingham port. &#8220;This is a perfect opportunity to help NTEX establish itself further, particularly with our Scandinavian logistics solutions,&#8221; he said. &#8220;I’m passionate about building lasting relationships and making a real impact in this region.&#8221;
Sam&#8217;s mission is clear: to position NTEX as the go-to provider for Scandinavian logistics in the North East of England. &#8220;We&#8217;re focused on delivering exceptional service and strengthening our presence locally,&#8221; he added. &#8220;This is just the beginning as we grow and develop our position in the market.&#8221;
Over the coming months, Sam plans to meet with both existing and potential customers through a series of visits and industry events. &#8220;We’re based in the Team Valley, so we welcome anyone to stop by and chat,&#8221; he said. &#8220;I’m excited to connect with the local community and look forward to what we can achieve together.&#8221;
With his extensive background and clear vision for the future, Sam is poised to make a significant impact on NTEX&#8217;s growth in the North East.

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Thomas Ström &#8211; Founder of NTEX

Following Stena AB’s acquisition of a majority stake in NTEX in August this year, the founder and CEO Thomas Ström announced his intention to hand over the role to Andreas Nikolic.
NTEX now confirms that Thomas Ström will step down as CEO on 31 January 2025, with Andreas Nikolic assuming the role on 1 February 2025.
“I am deeply honoured to have been given this opportunity to lead NTEX into the future. It is, of course, a significant responsibility to follow in the footsteps of Thomas Ström, who has devoted his life to building this company. Together with our 1,100 employees, I am confident we will continue to drive the growth and success of NTEX,” said Andreas Nikolic.
Nikolic brings extensive experience from the transport industry and joined NTEX in 2012 as CEO of NTEX AS, the Norwegian branch. In 2022 Nikolic was promoted to Chief Operating Officer of NTEX Group and under his leadership, NTEX has grown into a major industry player with a strong presence throughout Europe and beyond.
“The transport industry is continuously evolving and facing increasing competition. Andreas Nikolic has the ideal background to address these challenges with his team. I am confident he will continue to enhance and grow NTEX,” said Niclas Mårtensson, Chairman of the NTEX Board of Directors.
While Thomas Ström will step down as CEO, he remains actively involved in the company as member of it&#8217;s strategic team.
“Thomas Ström is a true entrepreneur and has built this company from the ground up into the successful business it is today. His industry knowledge is exceptional, and his network is invaluable. I am pleased that he will continue to support the company through acquisitions and new ventures,” said Niclas Mårtensson.

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Who is Anna-Karin Falk? 
Anna-Karin has worked with dangerous goods for over 15 years and is a true expert in the field. Her passion for safety started early in her career when she realized the importance of proper handling to protect both people and the environment. Since then, she has built up unique expertise that benefits both NTEX and our customers.
“I love that no two days are the same,” says Anna-Karin. “Being able to contribute to protecting employees, customers, and the environment motivates me to keep growing and improving both myself and the company.”
What does this mean for you as a customer? 
Having a dedicated Dangerous Goods Advisor means that NTEX adheres to strict regulations and ensures safe handling of dangerous goods in compliance with all legal requirements. For you as a customer, this brings several benefits:
<ul>
<li>Safety at every step: Our drivers, terminal staff and other employees receive regular training and updates to handle goods safely and correctly.</li>
<li>Focus on quality: Proactive measures and robust routines minimize the risk of errors, delays and incidents – protecting both your goods and your reputation.</li>
</ul>
Developing internal expertise 
Anna-Karin is also passionate about developing her colleagues. In 2025, she will launch a new training program for “Subject Matter Experts” (SME) to strengthen NTEX’s competence in dangerous goods across our terminals and offices. This ensures that both we and our customers are prepared for future challenges.
“The SME program gives us a unique opportunity to share knowledge internally and raise standards at every level,” says Anna-Karin. “It’s about building a strong team that is ready to handle everything from the simplest to the most complex tasks.”
Safe transport starts with strong expertise 
With a dedicated Dangerous Goods Advisor and a strong focus on employee development, NTEX takes responsibility for delivering safe and secure solutions for our customers. Anna-Karin’s passion and experience ensure that we are always one step ahead in safety and quality.
Do you have questions about dangerous goods or need advice and guidance? Don’t hesitate to contact us – we’re here to help!

Andreas Nikolic: Leadership with customer needs in focus

Andreas’ passion for the transport industry is nothing new. With transport deeply rooted in his family tradition, his journey in the industry began long before the establishment of NTEX AS in Norway in 2011. As a youth, Andreas was involved in the family’s transport business at the time, with useful experience from an early age. This background has formed the basis for his commitment to transport and freight forwarding and later his success as a leader.
After finishing high school, it was surely not surprising that Andreas chose to follow in his family’s footsteps. He started his career in the transport industry and gained valuable knowledge before becoming involved in the establishment of NTEX AS. Thomas Strøm, owner of NTEX AB in Sweden, was looking for someone to consider expanding NTEX into Norway. Young Nikolic seized the opportunity and helped establish what is today NTEX AS, part of the NTEX Group.
From 2012, Nikolic led NTEX AS as general manager, and during this time he helped build the business stone by stone from simple traffic between Sweden and Norway to today being able to offer a global and comprehensive transport service, including solid 3PL services. Under his leadership, NTEX has grown and developed into a significant player in the industry, with a presence throughout Europe and beyond. His dedication to the company’s success and to customer satisfaction has been a driving force behind this impressive growth.
As a young leader in an industry characterized by experience, he was probably met with a mixture of scepticism and curiosity in the early days. He recognizes that he had to prove himself, not only to others, but also to himself. A lot of energy and many working hours have gone into work, but with a unique ability to quickly understand and solve complex problems, Nikolic has worked purposefully to establish himself as a respected industry player and leader.
Today, as COO of a company with offices in several countries, Andreas and the NTEX Group lead with a strong focus on customer understanding. There are always challenges navigating through different laws, cultures and expectations, but for him, there is one thing that is constant and applicable regardless of location: customer focus. Regardless of where in the world a customer is, they should be met with the same attention, expertise and service. Andreas insists that the customer experience should be consistent and of high quality across all NTEX departments and countries.
An important part of Andreas’ vision is therefore also the freight forwarder’s role as an all-rounder. He emphasizes the importance of NTEX freight forwarders having broad expertise that enables them to understand and meet customer needs effectively. This is especially important at a time of rapid growth and need for expertise, where it can be tempting to specialize too much. But for Andreas, it is crucial to never forget the essence of the business: the customer in focus. As he so accurately puts it: “We don’t have the customer beyond the next booking.” Focusing on what the customer needs versus what we can offer the customer is thus important for the philosophy Nikolic has for NTEX.
In a time characterized by global crises and economic uncertainty, Andreas, NTEX and the industry itself face several challenges. From sanctions to abrupt shifts in the market, he and the NTEX team need to be more flexible and adaptable than ever. And in the midst of all this, he also sees how it can provide opportunities. Being flexible and adaptable means that we must always evolve to be able to capture what customers need and expect, such as customers’ and society’s increasing needs and demands around the environment and sustainability. This means developing with the skills and tools required. NTEX needs to be sufficiently forward-leaning with technological innovations and have a focus on sustainable solutions to continue to be a reliable partner for its customers and at the same time contribute to a more sustainable future.
So, it is no wonder that with the challenges of today’s rapid technological development Andreas and the rest of the NTEX team are keen to monitor these latest developments and to see what could help to enhance the overall customer experience. We are in the process of implementing a completely new platform, with no less than five new systems to be incorporated. This transition is crucial to ensure more efficient operations. However, Andreas emphasizes that new technology and automation must be used wisely to provide real value to customers. Although new technology, such as AI, is becoming increasingly available, it is important to ensure that it helps to strengthen and work towards the personal customer care and customer understanding that we at NTEX are dedicated to. The focus must always be on increasing the quality of services and adapting to new customer expectations in the best possible way. At a time when automation and digitalization can seem distant from personal contact, Andreas is aware of this and is encouraged that NTEX should continue to be known for its proximity to customers and for its ability to listen to their needs.
When I ask him where he sees NTEX in five years, the answer is clear: growing. With an ambition to be the preferred option for transport and logistics services, Andreas and his team are determined to continue to expand and meet customer needs.
At the core of all this lies Andreas’ clear message: the customer’s needs must always come first. In a world where businesses can become preoccupied with providing ever more standardized services, he insists that customer presence and personalization are key to success. For NTEX, the customer is not just a transaction, but a long-term partner who deserves the best possible service.
With Andreas Nikolic as COO, NTEX Group is well equipped for the future – a future characterized by growth, sustainability, and an unwavering commitment to customer relationship.

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NTEX UK is a medium-sized transport and forwarding agent dedicated to making your transports safer, more secure and more convenient.

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Thomas Ström, founder of NTEX, has worked in the transport industry for over forty years. On his blog, he shares his thoughts on shipping, current events and much more.

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Updates

Important Customer Information: ICS2 and Safety & Security Declaration Charges

NTEX Expands with New Office Opening in Newcastle

Andreas Nikolic is the new CEO of NTEX

Safety and Security with a Dedicated Dangerous Goods Advisor

Andreas Nikolic: Leadership with customer needs in focus

Read Ström’s mind

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